Your Blooming Questions Answered
Frequently Asked Questions (FAQ)
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number so you can follow your package in real time.
How long does shipping take?
Shipping times vary depending on location. On average, orders take 7–20 business days to arrive after processing.
Do you offer free shipping?
Yes, we offer free shipping on orders over $200 USD. Orders under $200 have a flat shipping fee of $8 USD.
What should I do if my order is delayed?
Delays can happen due to customs, weather, or carrier issues. If your order is delayed, please contact us and we will help you track it.
Can I return my item?
Yes, we offer returns within 30 days of delivery as long as the item is unused and in its original packaging.
What if I receive a damaged or wrong item?
Please contact us within 7 days of receiving your order with photos, and we will offer a replacement or refund.
How can I contact you?
You can contact us anytime at:
floralet.myshopify@gmail.com
Can I cancel my order?
Orders can only be canceled before they are processed or shipped. Once shipped, cancellation is not possible.